Frequently asked questions
How is this different from a regular massage pillow?
This massager is specifically shaped for the cervical spine — the neck and shoulder area — providing precise, targeted kneading where tension is most commonly held, rather than general back coverage.
Can I adjust the intensity?
Yes — multiple massage modes allow you to adjust the intensity to your comfort level. Full mode details will be updated once confirmed with the supplier.
Does the heat turn on automatically?
Heat can be toggled on or off independently. You can use the massage function with or without heat depending on your preference.
How long should I use it per session?
15–20 minutes per session is recommended. Start at a lower intensity if you are new to cervical massage therapy.
Is it safe to use if I have a neck injury?
If you have a pre-existing neck condition, herniated disc, or recent injury, please consult your doctor before use. This device is designed for general muscle tension relief, not medical treatment.
Can I use it while sitting at my desk?
Yes — it's designed for hands-free use while seated, making it ideal for use during work breaks or at the end of the day.
How long does the battery last per charge?
With consistent use, the battery typically lasts 1–2 hours per charge. If you use the built-in 15-minute session timer, you can get multiple sessions per charge depending on your settings and intensity level.